Sizing and Shoe Information
How do I navigate around the Online store?
How do I pay?
Problems Processing my order
Mastercard Secure Code and Verified by Visa
Delivery information UK (postage)
Specific Delivery Information for EUROPE (postage)
Specific for SHIPMENTS TO USA, CANADA, HONG KONG and AUSTRALIA - Special Requirements - TO BE READ BY ALL CUSTOMERS PURCHASING OUTSIDE UK/EUROPE
Can I track the status of my order?
Stock Notification Emails
What is the returns policy? (including SALE ITEMS)
Package Damaged on Arrival
How long does it take for refunds to be processed?
Promotions online
Offer Code Information
Faulty Items
How can I register a complaint?
What happens if I forget my password/or user name?
Require further assistance?
Registered Company Details
How do I navigate around the Online store?
How do I pay?
Problems Processing my order
Mastercard Secure Code and Verified by Visa
Delivery information UK (postage)
Specific Delivery Information for EUROPE (postage)
Specific for SHIPMENTS TO USA, CANADA, HONG KONG and AUSTRALIA - Special Requirements - TO BE READ BY ALL CUSTOMERS PURCHASING OUTSIDE UK/EUROPE
Can I track the status of my order?
Stock Notification Emails
What is the returns policy? (including SALE ITEMS)
Package Damaged on Arrival
How long does it take for refunds to be processed?
Promotions online
Offer Code Information
Faulty Items
How can I register a complaint?
What happens if I forget my password/or user name?
Require further assistance?
Registered Company Details
How do I pay?
For convenience you can pay the following two methods:
For UK and European customers enter your VISA MasterCard Delta Maestro AMEX or Visa Electron details onto the form at payment level. Unfortunately we do not accept solo cards.
For US customers we accept all cards that show Mastercard or Visa signs and AMEX however unfortunately we do not accept Diners cards.
AMEX is currently unavailable this will be available again in the near future.
For convenience you can pay the following two methods:
For UK and European customers enter your VISA MasterCard Delta Maestro AMEX or Visa Electron details onto the form at payment level. Unfortunately we do not accept solo cards.
For US customers we accept all cards that show Mastercard or Visa signs and AMEX however unfortunately we do not accept Diners cards.
AMEX is currently unavailable this will be available again in the near future.
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