Sizing and Shoe Information
How do I navigate around the Online store?
How do I pay?
Problems Processing my order
Mastercard Secure Code and Verified by Visa
Delivery information UK (postage)
Specific Delivery Information for EUROPE (postage)
Specific for SHIPMENTS TO USA, CANADA, HONG KONG and AUSTRALIA - Special Requirements - TO BE READ BY ALL CUSTOMERS PURCHASING OUTSIDE UK/EUROPE
Can I track the status of my order?
Stock Notification Emails
What is the returns policy? (including SALE ITEMS)
Package Damaged on Arrival
How long does it take for refunds to be processed?
Promotions online
Offer Code Information
Faulty Items
How can I register a complaint?
What happens if I forget my password/or user name?
Require further assistance?
Registered Company Details
How do I navigate around the Online store?
How do I pay?
Problems Processing my order
Mastercard Secure Code and Verified by Visa
Delivery information UK (postage)
Specific Delivery Information for EUROPE (postage)
Specific for SHIPMENTS TO USA, CANADA, HONG KONG and AUSTRALIA - Special Requirements - TO BE READ BY ALL CUSTOMERS PURCHASING OUTSIDE UK/EUROPE
Can I track the status of my order?
Stock Notification Emails
What is the returns policy? (including SALE ITEMS)
Package Damaged on Arrival
How long does it take for refunds to be processed?
Promotions online
Offer Code Information
Faulty Items
How can I register a complaint?
What happens if I forget my password/or user name?
Require further assistance?
Registered Company Details
Offer Code Information
What is a Offer Code?
An Offer Code is a personal number that can be used to get discount a product.
Please note that Promotion codes
- can only be used once
- do have an expiry date
- are to be used the recipient only
- cannot be used in conjunction with other offers
- can only be used online in conjunction with website advertising
How do I get a Offer Code?
Offer codes are featured along with advertisements in magazines and/or sometimes sent to online registered customers. The advertisement or email will explain the percentage discount redeemable.
How do I use an Offer Code?
When reaching Your Basket there is a box above Grand Total stating "Offer Code" simply type in your Offer Code and click "update" - this will automatically calculate your discount.
What is a Offer Code?
An Offer Code is a personal number that can be used to get discount a product.
Please note that Promotion codes
- can only be used once
- do have an expiry date
- are to be used the recipient only
- cannot be used in conjunction with other offers
- can only be used online in conjunction with website advertising
How do I get a Offer Code?
Offer codes are featured along with advertisements in magazines and/or sometimes sent to online registered customers. The advertisement or email will explain the percentage discount redeemable.
How do I use an Offer Code?
When reaching Your Basket there is a box above Grand Total stating "Offer Code" simply type in your Offer Code and click "update" - this will automatically calculate your discount.
Follow us on Twitter
Find us on Facebook